History

History and Mission Statement

PlatskyHVAC grew out of MARPLAT, a distinguished Manufacturer’s representative in the Plumbing/HVAC industry. PlatskyHVAC plans on following the same list of Founding Principles that continuously raised the bar of performance, expectations, and satisfaction for our employees and our customers. These principles provide a powerful offensive and defensive strategy to drive our company forward, by linking past and present accomplishments to our future success.

  • To continue to earn the trust and respect of our customer base (homeowners, contractors, wholesalers, engineers, builders, code officials) by conducting our business with integrity.
  • To be customer driven and service oriented, promoting and protecting the interests and needs of our entire customer base.
  • To enhance the spirit of pioneering and innovation upon which the company was built by innovating and changing with the times to continue to offer the best quality in products, services and support.
  • To encourage a sense of well-being for our customers based upon: effective communication, solid relationships, and mutually beneficial negotiations.
  • To provide a professional, consultative sales service, rather than an adversarial high-pressure element too often present in business-to-business sales.
  • To promote ourselves and the manufacturers we represent by demonstrating our commitment to staying focused and up-to-date on current needs by being energizing and enlightening for our customer base.
  • To offer an unparalleled connection between the contractor, wholesaler and manufacturer through carefully selected and delivered products, services and support.
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